Event Details

“Leading with Empathy”

Empathy is the ability to understand and share the feelings of others. Leading with empathy involves considering the perspective and emotions of those you are leading, and using that understanding to guide your actions and decisions. In today’s “digital age,” this is particularly important as so much of our communication and interaction takes place online. It is easy for misunderstandings and conflicts to arise when we are not face-to-face, and leading with empathy can help to mitigate these issues. This workshop will help leaders create a more harmonious, productive, and inclusive work culture that will keep employees engaged in your bottom line. 

Learning Objectives:

• Develop a deeper understanding of empathy and its role in leadership.

• Increase self-awareness and emotional intelligence through empathy exercises and techniques.

• Learn effective communication strategies for building trust and fostering positive relationships with team members.

Efrain “Ricky” Baez Jr. is a published human resources professional with over 20 years of HR experience. He specializes in strategically aligning HR competencies to business goals with a down to earth, common sense approach that is evident to both executives and front line employees. By focusing on the "H" in "HR" Ricky creates solid partnerships and minimize legal risk in a fun and vibrant learning environment. He has a passion for helping business leaders go from "here" to "there" using talent management, training and development, and leadership coaching strategies. Ricky is a four- year veteran of the United States Marine Corps and holds a Masters degree in Human Resources (MHR) from Rollins College, an SPHR certification from the Human Resources Certification Institute, and an SHRM-SCP certification from the Society for Human Resources Management. Ricky is also a faculty member for Master of Human Resources program at Rollins College in Winter Park, FL. 

*** 1.0 recert credit with SHRM and HRCI***